The
repair process in Customer Service includes: An
automated final test. A 16-hour burn-in cycle in an
environmental chamber at elevated temperatures. An
additional automated final test before the unit goes
to Quality Assurance. |
Please
contact Customer Service: Phone: 831- 761-1000...Press
1. Fax:
831-761-1008 E-mail: customerservice@sageinst.com |
On
International Orders
please consult factory regarding price, shipping and
payment terms |
Model |
Type |
Part
# |
Service
Provided |
Price |
925VST |
Repair |
925VST |
Repair/No
Problem Found - Covers evaluation and minor repairs
that may be done, the price does not include the
replacement of significant parts such as power supplies
or circuit boards. This is a fixed minimum repair
charge. If no problem is found, the minimum repair
charge applies. |
$650 |
925VST |
Calibration |
925VST |
Calibration
(Includes certificate) - Recommended interval for
calibration is 24 months. |
$250 |
925VST |
Calibration |
925VST |
One
Time Base Charge to Calibrate/Inspect (Not original
Owner) |
$400 |
925VST |
Fee |
925VST |
Battery
Replacement |
$175 |
925VST |
SHIP
KIT |
9000-0925-02 |
Ship
Kit 925, Customer Service |
$25 |
325EV |
Repair |
325EV |
Repair/No
Problem Found - Covers evaluation and minor repairs
that may be done, the price does not include the
replacement of significant parts such as power supplies
or circuit boards. This is a fixed minimum repair
charge. If no problem is found, the minimum repair
charge applies. |
$575 |
325EV |
Calibration |
325EV |
Calibration
(Includes certificate) - Recommended interval for
calibration is 24 months. |
$250 |
325EV |
Calibration |
325EV |
One
Time Base Charge to Calibrate/Inspect (Not original
Owner) |
$400 |
325 |
SHIP
KIT |
9000-0325-02 |
Ship
Kit 325, Customer Service |
$25 |
960B |
Repair |
960B |
Repair/No
Problem Found - Covers evaluation and minor repairs
that may be done, the price does not include the
replacement of significant parts such as power supplies
or circuit boards. This is a fixed minimum repair
charge. If no problem is found, the minimum repair
charge applies. |
$1000 |
960B |
Fee |
960B |
Circuit
Board Replacement - Price is in addition to the
fixed minimum repair charge. |
$2,000 |
960B |
Calibration |
960B |
Calibration
(Includes certificate) ANALOG ONLY - Recommended
interval for calibration is 12 months. |
$500 |
960B |
Calibration |
960B |
One
Time Base Charge to Calibrate/Inspect (Not original
Owner) |
$1,500 |
960B |
SHIP
KIT |
9000-0960-03 |
Ship
Kit 960B, Customer Service |
$50 |
966R |
Repair |
966R |
Repair/No
Problem Found - Covers evaluation and minor repairs
that may be done, the price does not include the
replacement of significant parts such as power supplies
or circuit boards. This is a fixed minimum repair
charge. If no problem is found, the minimum repair
charge applies. |
$1000 |
966 |
SHIP
KIT |
9000-0966-02 |
Ship
Kit 966R, Customer Service |
$50 |
UCTT 8901 |
Calibration |
UCTT 8901 |
Calibration (Includes Certificate & Functional Test) |
$800 |
UCTT 8901 |
Repair |
UCTT 8901 |
Repair/No
Problem Found - Covers evaluation and minor repairs
that may be done, the price does not include the
replacement of significant parts such as power supplies
or circuit boards. This is a fixed minimum repair
charge. If no problem is found, the minimum repair
charge applies. |
$1250 |
UCTT 8901 |
SHIP
KIT |
9000-8901-02 |
Ship
Kit UCTT8901, Customer Service |
$150 |
All
Models |
Fee |
All
Models |
Additional
Labor for Upgrades <$1,000 |
$175 |
All
Models |
Fee |
All
Models |
Additional
Labor for Upgrades >$1,000 |
$250 |
All
Models |
Fee |
All
Models |
Expedite
Fee - 5 to 7 Business days |
$500 |
All
Models |
Fee |
All
Models |
Expedite
Fee - 7 to 10 Business days |
$250 |
All
Models |
Fee |
All
Models |
Calibration
Baseline & Final Data Report |
$100 |
All
Models |
Fee |
All
Models |
Repair
report available at no additional fee |
$0 |
General
Terms and Conditions |
Warranty
period is 90 Days on all parts and labor. |
F.O.B.:
FACTORY Freedom, CA |
Terms:
Net 30, Upon Credit Approval Major Credit Cards
Accepted |
Freight:
Prepaid & Add, Best Way |
Estimated
Repair Turnaround: Consult Factory |
Based
on parts availability Sage may use factory refurbished
parts to repair product. |