SAGE Instruments Repair Price List Effective October 2010
The repair process in Customer Service includes: An automated final test. A 16-hour burn-in cycle in an environmental chamber at elevated temperatures. An additional automated final test before the unit goes to Quality Assurance.
Please contact Customer Service: Phone: 831- 761-1000...Press 1.  Fax: 831-761-1008  E-mail: customerservice@sageinst.com
On International Orders please consult factory regarding price, shipping and payment terms

Model

Type
Part #
Service Provided
Price

925VST

Repair

925VST

Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.

$575

925VST

Calibration

925VST

Calibration (Includes certificate) - Recommended interval for calibration is 24 months.

$250

925VST

Calibration

925VST

One Time Base Charge to Calibrate/Inspect (Not original Owner)

$400

925VST

Fee

925VST

Battery Replacement

$175

925VST

SHIP KIT

9000-0925-02

Ship Kit 925, Customer Service

$25

325EV

Repair

325EV

Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.

$575

325EV

Calibration

325EV

Calibration (Includes certificate) - Recommended interval for calibration is 24 months.

$250

325EV

Calibration

325EV

One Time Base Charge to Calibrate/Inspect (Not original Owner)

$400

325

SHIP KIT

9000-0325-02

Ship Kit 325, Customer Service

$25

930L3, 935AT, 930i

Repair

930L3, 935AT, 930i

Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.

$750

930L3, 935AT, 930i

Calibration

930L3, 935AT, 930i

Calibration (Includes certificate) - Recommended interval for calibration is 12 months.

$400

930L3, 935AT, 930i

Calibration

930L3, 935AT, 930i

One Time Base Charge to Calibrate/Inspect (Not original Owner)

$1,500

930L3, 935AT, 930i

Fee

930L3, 935AT, 930i

Circuit Board Replacement - Price is in addition to the fixed minimum repair charge.

$2,000

930L3, 935AT, 930i

Fee

930L3, 935AT, 930i

Power supply - Price is in addition to the fixed minimum repair charge.

$750

930L3, 935AT, 930i

Fee

930L3, 935AT, 930i

Operating Software/Firmware Upgrade

$300

930L3, 935AT, 930i

SHIP KIT

9000-0930-02

Ship Kit 93X, Customer Service

$100

94X

Repair

94X

Upgrade/Repair Minimum - Charge Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.

$2,500

94X

Fee

94X

94X Quad DSP Refurbished Board

$1,500

94X

SHIP KIT

9000-0945-02

Ship Kit 945, Customer Service

$100

375A

Repair

375A

Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.

$500

375A

Calibration

375A

Calibration (Includes certificate) - Recommended interval for calibration is 12 months.

$300

375A

Calibration

375A

One Time Base Charge to Calibrate/Inspect (Not original Owner)

$400

375A

SHIP KIT

9000-0375-02

Ship Kit 375A, Customer Service

$25

960B

Repair

960B

Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.

$750

960B

Fee

960B

Circuit Board Replacement - Price is in addition to the fixed minimum repair charge.

$2,000

960B

Calibration

960B

Calibration (Includes certificate) ANALOG ONLY - Recommended interval for calibration is 12 months.

$500

960B

Calibration

960B

One Time Base Charge to Calibrate/Inspect (Not original Owner)

$1,500

960B

SHIP KIT

9000-0960-03

Ship Kit 960B, Customer Service

$50

966R

Fee

966R

Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.

$750

966

SHIP KIT

9000-0966-02

Ship Kit 966R, Customer Service

$50

All Models

Fee

All Models

Additional Labor for Upgrades <$1,000

$175

All Models

Fee

All Models

Additional Labor for Upgrades >$1,000

$250

All Models

Fee

All Models

Expedite Fee - 5 to 7 Business days

$500

All Models

Fee

All Models

Expedite Fee - 7 to 10 Business days

$250

All Models

Fee

All Models

Calibration Baseline & Final Data Report

$100

All Models

Fee

All Models

Repair report available at no additional fee

$0

 General Terms and Conditions

Warranty period is 90 Days on all parts and labor.

F.O.B.: FACTORY Freedom, CA

Terms: Net 30, Upon Credit Approval Major Credit Cards Accepted

Freight: Prepaid & Add, Best Way

Estimated Repair Turnaround: Consult Factory

Based on parts availability Sage may use factory refurbished parts to repair product.

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