SAGE Instruments Repair Price List

SAGE Instruments Repair Price List Effective October 2010

The repair process in Customer Service includes: An automated final test. A 16-hour burn-in cycle in an environmental chamber at elevated temperatures. An additional automated final test before the unit goes to Quality Assurance.
Please contact Customer Service: Phone: 831- 761-1000...Press 1. Fax: 831-761-1008 E-mail: customerservice@sageinst.com
On International Orders please consult factory regarding price, shipping and payment terms
Model	Type	Part #	Service Provided	Price
925VST	Repair	925VST	Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.	$575
925VST	Calibration	925VST	Calibration (Includes certificate) - Recommended interval for calibration is 24 months.	$250
925VST	Calibration	925VST	One Time Base Charge to Calibrate/Inspect (Not original Owner)	$400
925VST	Fee	925VST	Battery Replacement	$175
925VST	SHIP KIT	9000-0925-02	Ship Kit 925, Customer Service	$25
325EV	Repair	325EV	Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.	$575
325EV	Calibration	325EV	Calibration (Includes certificate) - Recommended interval for calibration is 24 months.	$250
325EV	Calibration	325EV	One Time Base Charge to Calibrate/Inspect (Not original Owner)	$400
325	SHIP KIT	9000-0325-02	Ship Kit 325, Customer Service	$25
930L3, 935AT, 930i	Repair	930L3, 935AT, 930i	Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.	$750
930L3, 935AT, 930i	Calibration	930L3, 935AT, 930i	Calibration (Includes certificate) - Recommended interval for calibration is 12 months.	$400
930L3, 935AT, 930i	Calibration	930L3, 935AT, 930i	One Time Base Charge to Calibrate/Inspect (Not original Owner)	$1,500
930L3, 935AT, 930i	Fee	930L3, 935AT, 930i	Circuit Board Replacement - Price is in addition to the fixed minimum repair charge.	$2,000
930L3, 935AT, 930i	Fee	930L3, 935AT, 930i	Power supply - Price is in addition to the fixed minimum repair charge.	$750
930L3, 935AT, 930i	Fee	930L3, 935AT, 930i	Operating Software/Firmware Upgrade	$300
930L3, 935AT, 930i	SHIP KIT	9000-0930-02	Ship Kit 93X, Customer Service	$100
94X	Repair	94X	Upgrade/Repair Minimum - Charge Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.	$2,500
94X	Fee	94X	94X Quad DSP Refurbished Board	$1,500
94X	SHIP KIT	9000-0945-02	Ship Kit 945, Customer Service	$100
375A	Repair	375A	Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.	$500
375A	Calibration	375A	Calibration (Includes certificate) - Recommended interval for calibration is 12 months.	$300
375A	Calibration	375A	One Time Base Charge to Calibrate/Inspect (Not original Owner)	$400
375A	SHIP KIT	9000-0375-02	Ship Kit 375A, Customer Service	$25
960B	Repair	960B	Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.	$750
960B	Fee	960B	Circuit Board Replacement - Price is in addition to the fixed minimum repair charge.	$2,000
960B	Calibration	960B	Calibration (Includes certificate) ANALOG ONLY - Recommended interval for calibration is 12 months.	$500
960B	Calibration	960B	One Time Base Charge to Calibrate/Inspect (Not original Owner)	$1,500
960B	SHIP KIT	9000-0960-03	Ship Kit 960B, Customer Service	$50
966R	Fee	966R	Repair/No Problem Found - Covers evaluation and minor repairs that may be done, the price does not include the replacement of significant parts such as power supplies or circuit boards. This is a fixed minimum repair charge. If no problem is found, the minimum repair charge applies.	$750
966	SHIP KIT	9000-0966-02	Ship Kit 966R, Customer Service	$50
All Models	Fee	All Models	Additional Labor for Upgrades <$1,000	$175
All Models	Fee	All Models	Additional Labor for Upgrades >$1,000	$250
All Models	Fee	All Models	Expedite Fee - 5 to 7 Business days	$500
All Models	Fee	All Models	Expedite Fee - 7 to 10 Business days	$250
All Models	Fee	All Models	Calibration Baseline & Final Data Report	$100
All Models	Fee	All Models	Repair report available at no additional fee	$0
General Terms and Conditions
Warranty period is 90 Days on all parts and labor.
F.O.B.: FACTORY Freedom, CA
Terms: Net 30, Upon Credit Approval Major Credit Cards Accepted
Freight: Prepaid & Add, Best Way
Estimated Repair Turnaround: Consult Factory
Based on parts availability Sage may use factory refurbished parts to repair product.